By accessing or using YourKendra ("the Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service. These Terms apply to all subscribers, users, and anyone who accesses the platform.
YourKendra provides AI-powered digital workers ("AI Workers") that perform business tasks including but not limited to: answering inbound phone calls and text messages, qualifying leads, booking appointments, updating CRM systems, sending follow-up communications, managing calendars, and processing collections outreach. AI Workers operate via integrations with third-party tools you connect to the platform.
You must be at least 18 years old and authorized to enter contracts on behalf of your business.
Plans are billed monthly via Stripe. Founding Member rate ($199/month) is locked for life of active subscription. If subscription lapses and is reactivated, standard pricing applies. Cancel anytime; cancellation takes effect at end of current billing period. Refunds are not issued for partial months. Pricing for new subscribers may change with 30 days notice.
You agree not to use YourKendra to:
AI Workers are not infallible. You are responsible for reviewing AI interactions regularly, setting appropriate escalation rules, ensuring compliance with laws applicable to your industry, and any communications made on your behalf.
Your business data is never used to train AI models. Each business operates in an isolated data environment. Data is encrypted in transit and at rest using AES-256 encryption. All infrastructure is SOC 2 compliant.
YourKendra integrates with third-party services including Google, HubSpot, Twilio, and Stripe. We are not responsible for the uptime, accuracy, or terms of those services.
YourKendra, its logo, brand assets, AI worker names (Kendra, Marcus, Aria, Devon, Jordan, Riley), and all platform technology are the exclusive property of YourKendra, Inc.
We may suspend or terminate accounts that violate these Terms. You will receive 7 days notice for terminations not related to violations.
YourKendra's total liability shall not exceed the total fees you paid in the 3 months prior to the claim. We are not liable for indirect, incidental, or consequential damages.
These Terms are governed by the laws of the State of Delaware.
We may update these Terms. Active subscribers will be notified via email at least 14 days before material changes take effect.
If you have questions about these Terms, contact us at contact@yourkendra.com.