Everything we ship.

Swapped Retell's default voice model for 8 premium ElevenLabs voices. Added per-customer voice cloning — upload 30 seconds of yourself, Kendra answers every call in your own voice.

Toggle in Marcus's Configure modal attaches a 30-second AI voice note to every cold intro. Personalized voice on first-touch lifts reply rate 3-5× vs text-only.

Morning brief email now attaches a 60-90 second audio summary. Listen on the drive in. Reduces brief-consumption friction to near zero.

Code paths shipped: findContactAtDomain + enrichOrganization. Activates automatically when user upgrades Apollo plan. Marcus enriches verified contact emails + LinkedIn without any code change.

Every inbound call now triggers Twilio Lookup for caller name, carrier, line type, spam signal. For HVAC/plumbing/restoration customers, we also pull OpenWeather for the service area so Kendra knows when real emergencies are happening.

Daily 4am ET cron analyzes every customer's last 30 days and surfaces specific, high-impact suggestions for each of their 6 employees. Surfaced in client dashboard + aggregated for ops.

Multi-employee plans (Pro, Team, Enterprise) now route through a visual picker after purchase so customers pick which N of the 6 employees to activate.

Every not-yet-live integration gets a "Request this" button. Customer clicks flow into the Innovation Agent demand rollup for ops, so integrations are built in the order real customers need them.

Marcus now scrapes the top 8 prospect homepages per daily run — openers reference real services + recent projects, not just search snippets. Aria scrapes the top 4 trending articles for each content drop.

All 10 demo agents (HVAC, plumbing, dental, law, etc.) upgraded to industry-matched ElevenLabs voices + backchannel + ambient — the demo you hear now is indistinguishable from a real front desk.

Removed every unverified claim from the marketing site: fabricated customer testimonials, fake aggregate ratings in schema.org, unearned SOC 2 badges, fake fleet metrics. Every claim on the site is now factually verifiable.

Published /security with sub-processor list, encryption details, data boundaries, and honest compliance roadmap (SOC 2 Type I Q2 2026, HIPAA Q3 2026, Type II Q1 2027).

Kendra (intake), Marcus (sales SDR), Aria (marketing), Devon (AR/collections), Jordan (EA), Riley (HR) — each with their own Configure modal, autopilot toggles, and integration dropdowns.

Per-plan included minutes with $0.25/min overage (Enterprise $0.20). Daily usage cap cron. Monthly overage auto-billing via Stripe Invoice Items. Emergency cap prevents runaway spend.

Every customer gets their own Retell phone number + custom LLM + agent during onboarding. Carrier-specific call-forwarding instructions baked in for Verizon, AT&T, T-Mobile, Spectrum, VoIP.

aria-trend-scan (daily 5am ET), marcus-icp-prospect (weekday 6am ET), innovation-agent (daily 4am ET). Every employee wakes up with fresh work queued for the customer.

Cross-tenant master view at /dashboard/ops/ — live MRR, customer health scores, open escalations, integration health, blended margin, per-customer drilldown.