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Privacy Policy

Last updated: April 2026

01 What We Collect

  • Account information: name, email, business name, phone number
  • Payment information processed by Stripe -- we never see full card numbers
  • Business data: call logs, transcripts, CRM data, calendar data
  • Usage data: dashboard interactions, login times
  • Technical data: IP address, browser information

02 How We Use Your Data

  • To deliver and improve the Service
  • To send account communications
  • To troubleshoot issues

We do not sell your data. We do not use your data to train AI models.

03 Data Storage and Security

All data is encrypted with TLS 1.2+ in transit and AES-256 at rest. Our infrastructure is SOC 2 compliant. Each business operates in an isolated data environment.

04 Third-Party Services

We work with the following third-party services to deliver the platform:

  • Stripe (payments)
  • Twilio (voice and SMS)
  • Google Cloud / AWS (infrastructure)
  • Retell AI (voice technology)

05 Your Rights

You have the right to access, correct, or delete your personal data. You may opt out of marketing communications at any time. Contact us at contact@yourkendra.com.

06 CCPA

We do not sell personal information. California residents may request data disclosure by contacting us at privacy@yourkendra.com.

07 GDPR

The data controller is YourKendra, Inc. Our legal basis for processing is contractual necessity and legitimate interest. You have the right to data portability and erasure under GDPR.

08 Cookies

We use essential cookies only for authentication and session management. We do not use advertising or tracking cookies.

09 Data Retention

Data is retained for the life of your active account plus 90 days after cancellation. You may request immediate deletion of your data at any time.

10 Children's Privacy

YourKendra is not intended for use by anyone under the age of 18. We do not knowingly collect data from minors.

11 Changes to This Policy

Material changes to this policy will be communicated to active subscribers via email at least 14 days before taking effect.

12 Contact

For privacy-related questions, contact us at privacy@yourkendra.com.

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