One missed intake call is one $25,000 case
walking out the door.
Kendra is an AI receptionist trained on the actual personal-injury intake script. She picks up in one ring, runs the full incident workup, books the consultation, and never lets a real case go to voicemail — at 11pm on a Sunday or 9am on a Tuesday.
No demo required. Dial the number, leave a real intake, hear what your callers would.
Three ways PI firms bleed cases on the phone.
PI clients are anxious, time-sensitive, and shopping. The first firm to pick up usually signs the retainer. Most firms lose cases here without ever knowing it happened.
Calls roll to voicemail
About 60% of after-hours callers don't leave a message. They call the next firm on Google. By morning the lead is signed somewhere else.
Paid clicks ring out
Google LSAs for "[city] car accident lawyer" run $80–$600 CPC. If the call rings to voicemail, the click was free for everyone except you.
Answering services flatten the intake
$150–500/mo gets you a script-reader who doesn't know your firm. The intake gets re-done in the morning callback — and half the callers don't pick up.
Kendra pays for herself on one extra signed case.
PI is the cleanest math in the receptionist game. The average signed PI case fee is roughly $25,000. Kendra is $399/month. Catch one missed-after-hours case per quarter and the ROI looks like this:
Math assumes $25K average fee per signed case (cite: average plaintiff fee for soft-tissue auto cases, multiple state bar surveys). Your firm's number is probably higher.
The full intake — not just "name and number."
Kendra is trained on the same intake fields a senior paralegal would gather. By the time she hangs up, you know whether the caller is worth a callback before you even read the transcript.
Every captured field is in the email transcript that hits your inbox by the time the caller hangs up. SOL flags are tagged and pushed to whichever attorney is on rotation.
The honest comparison.
| Voicemail | Answering service | Kendra | |
|---|---|---|---|
| Picks up 24/7 | Yes | Yes | Yes (1 ring) |
| Knows your firm's intake script | No | No — generic script | Trained on it |
| Captures full PI workup | No | Name + reason for call | All 10 fields above |
| Conflict check | No | No | Against your client list |
| Live transfer to attorney | No | Sometimes | If you're on, yes |
| Books callback on calendar | No | Schedules manually next AM | On the spot |
| Cost / month | $0 (and ~$25K per missed case) | $150–$500 | $399 flat |
Wagner-Reese (Carmel, IN) runs Kendra on their main line.
Purpose-built for PI intake. Captures the same fields our paralegals would, hands off cleanly with a transcript, and never lets a 9pm car-accident call go to voicemail — which used to be the most expensive thing happening at this firm.How a real PI firm uses Kendra in production today
Founded by attorneys who built one of Indiana's most-recognized PI shops. Same intake quality as a senior paralegal — minus the salary and the 5pm hard stop.
Call her. Pretend to have a case. See what your callers see.
No sales rep, no calendar dance, no scripted demo. Pick up your phone, dial Kendra's live demo line, and run a real PI intake through her. After hours is the most honest test.
(317) 526-1357Call from any number. No setup. She'll handle it like she would a real intake.
The questions every PI attorney asks.
Won't she sound like a robot?
No — and the live demo line proves it before you give us a credit card. She uses a current-generation conversational voice model. Most callers don't realize she's AI, and the firms that disclose it ("I'm Kendra, the firm's AI assistant — I can take your intake or transfer you live") report no drop in conversion. Try the demo number above, hang up if she sounds bad, never email us again.
What happens if she doesn't know an answer?
She doesn't make things up. If a caller asks a legal question Kendra isn't sure about, she says "let me have an attorney call you back on that — I want to make sure you get the right answer," takes the question into the transcript, and flags it as needing your input. SOL-risk situations are tagged and escalated automatically.
Can she transfer the call to me directly?
Yes. During business hours she'll attempt a warm transfer with a 10-second case summary first ("Hi Mark, this is Kendra — I have Maria on the line, rear-ended yesterday on I-465, no prior attorney, possible neck injury. Want me to put her through?"). Outside business hours she captures the intake and books a callback on your calendar.
How does setup actually work? Do I have to port my number?
No port required. The fastest setup is forwarding your existing number's voicemail to Kendra — that takes 5 minutes with your carrier and you keep everything else. You can also forward the whole line to her and have her transfer back to you when you're available, or give her her own number and use it for paid-ad campaigns. We walk through which is right for your firm in the first call.
What's the actual contract?
Month to month. $399 flat. No setup fee. Cancel anytime. We'd rather you stay because Kendra is signing cases for you than because of contract lock-in.
Are calls recorded? What about the ethics rules?
Calls are recorded with disclosure ("calls may be recorded for quality and case file purposes" — same language most firms already use). Recordings are stored encrypted, retained per your state bar's requirements, and accessible only to your firm. We've reviewed the disclosure language with PI attorneys in IN, IL, OH, and MI; it complies with two-party-consent rules in those states.
One plan, built for PI firms.
- Trained on personal-injury intake script
- Unlimited calls, 24/7 coverage
- Full incident workup capture (10 fields)
- Conflict check against your client list
- Live transfer + calendar callback booking
- Email + dashboard transcript per call
- SOL-risk flagging
- Bar-compliant call disclosure (IN/IL/OH/MI/KY)
Or call (317) 526-1357 to test her first.
The next missed call could be the case that pays for the year.
Test the live demo line. Take 12 minutes to see what's actually happening on your firm's phone after 6pm. Decide from there.
Call Kendra: (317) 526-1357